Automotive
Dealerships, garages & auto centers
Industry challenges
The most common problems we solve.
Missed calls during peak workshop hours
No service follow-up — customers forgotten between maintenance visits
Chaotic workshop scheduling with poorly optimized time slots
Forgotten service reminders leading to lost customer retention
Parts inventory management without anticipation of shortages
Our automations
6 automations forged for the automotive.
AI Phone Appointment Booking
ComplexAI voice receptionist handling inbound calls: workshop appointments, quotes, repair status updates.
Automated Service Reminders
MediumSMS/email sequences triggered by mileage and last visit date.
Parts Stock Alerts
MediumAutomatic notifications when high-demand parts drop below critical threshold.
Post-Service Follow-Up
SimpleAutomatic satisfaction survey after every workshop visit, with escalation for low ratings.
Review Management
SimpleAutomated responses to Google reviews, solicitation after successful service visits.
Loyalty Program
MediumAutomated points tracking, personalized offers, and privilege reminders based on customer history.
Measurable impact
Average ROI observed: -85% missed calls, +30% revenue per customer, breakeven in 10 weeks.
| Metric | Before | After | Improvement |
|---|---|---|---|
| Missed calls | 40% | 5% | -85% |
| Revenue per customer | Baseline | +30% | +30% |
| Customer retention | 55% | 77% | +40% |
| Optimized time slots | 65% | 90% | +38% |
Multi-brand garage in Bordeaux
Problem
40% of calls missed during peak hours, zero post-service follow-up, customers leaving for competitors for routine maintenance.
Solution
AI voice receptionist + automated service reminders + loyalty program + proactive Google review management.
Result
Missed calls reduced to 5%, +€45K/year in additional revenue, customer retention jumped from 55% to 77%.
Integrated tools
Our automations connect to your existing tools.
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