Communication & Customer Interaction

It picks up in 2 seconds. For example, a medical practice receives 40 calls/day — our voice agent handles 35 without human intervention: appointment booking, answering questions, routing. Result: ~17h/month freed up for the front desk team.

The caller states their need. The AI understands, classifies, and routes to the right department in 3-7 seconds — no phone menu, no hold time, no frustration. Urgent calls get priority; simple requests are handled automatically.

Not a FAQ widget. A real chatbot that asks the right questions, qualifies the visitor, and books a sales meeting if the profile matches. One of our e-commerce clients captured 23 additional qualified leads per month from the very first week.

Deploy an AI assistant on WhatsApp Business to automatically reply to customer messages, send confirmations, and handle common requests directly in their preferred messaging app.

An AI agent that manages your direct messages on Instagram and Facebook Messenger. It answers product questions, directs visitors to your site, and captures contact details from interested prospects.

AI analyzes every incoming email, understands the request, and drafts a personalized response in seconds. Complex requests are escalated with a contextual summary for your team.

Every email is automatically classified by urgency, subject, and relevant department. AI tags, prioritizes, and routes messages to the right inboxes, eliminating daily manual sorting.

Send automatic, personalized SMS to your customers: appointment confirmations, reminders, order updates. Every message is tailored to the context and customer history.

Schedule and send targeted SMS campaigns to your customer segments. AI optimizes send times and personalizes content to maximize open and conversion rates.

Manage complete WhatsApp conversations automatically: answering questions, sending documents, tracking orders. AI maintains context throughout the entire exchange.

AI drafts and publishes professional responses to every Google review received. Positive reviews are warmly thanked; negative reviews are handled with empathy and a proposed resolution.

For hotels and restaurants, AI responds to every TripAdvisor review in your brand voice. It adapts its response based on the rating, content, and language of the original review.

Monitor all your reviews in real time across Google, TripAdvisor, Trustpilot, and social media. Get instant alerts for every new review with automatic sentiment analysis.

After every call, email, or visit, automatically send a short, personalized satisfaction survey. Results are aggregated in a dashboard with alerts on low scores.

Centralize all your messages (email, SMS, WhatsApp, chat, social media) into a single interface. AI pre-sorts, summarizes, and suggests replies for every incoming conversation.

AI analyzes the tone and sentiment of every customer interaction in real time. Negative conversations trigger an immediate alert to enable swift human intervention.

When AI detects a complex, emotional, or high-value situation, it transfers the conversation to a human agent with a full context summary and recommended actions.

Every phone call is transcribed in real time, then summarized by AI. The summary includes key points, follow-up actions, and is automatically added to the contact's CRM record.